WORKSHOPS > TIME TO TALK: Maximising Communication Skills
Maximising the power and influence of the spoken and written communication, this course examines the psychological impact of verbal communication and the messages that are 'encoded' into apparently simple statements, both written and spoken.
Participants in this course will experience a variety of different material and learning situations, through which they will develop the following skills:
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How to detect hidden agendas by the words people choose and use.
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Recognising the difference between assertive and aggressive communication in oneself and others.
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Learning the language of diplomacy.
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Foresee (and prevent) future difficulties with clients and/or co-workers.
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Put views and opinions forward effectively without causing offence. Master the art of 'constructive criticism'.
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Create the best impression with every word!
To schedule this workshop for your organisation, or obtain further details, please contact Dr Jason Cressey